Pilates Terms and Conditions

---

Pilates Point Trading as Pilates Fitness Club– Terms and Conditions 

Definitions

* Services: Classes, content, programs (online/in-studio).

* Products: Items sold by the studio.

* Member/Client: A person aged 18+ who has registered and been accepted.

* Website: http://www.pilatesfitnessclub.co.uk (or future equivalent).

* Referrer: Anyone over 18 who refers a new client.

Website Use

* For lawful, professional use only.

* Do not upload offensive content, misrepresent yourself, or disrupt the site.

* All content is owned by the studio and cannot be copied without permission.

Personal Information

* Handled per the Privacy Policy (part of these terms).

Limitation of Liability

* Services are provided "as is" with no guarantees.

* Not liable for external content or delays beyond our control.

* Services do not constitute medical advice. Consult your doctor before beginning any exercise.

* You are responsible for ensuring you're fit to participate.

* Pilates Fitness Club and its instructors are not liable for injuries or death.

* Participation is at your own risk. 

Contracts & Pricing

* A contract exists only when a booking has been confirmed by email.

Cancellations & Membership

* Classes may be cancelled or refused for non-payment, health concerns, or misconduct.

* Specific promotion, refund, booking, and cancellation policies apply per class or membership.

Age & Attendance

* Clients must be 18+.

* Unfortunately, children/pets or spectators are not allowed in the studio.

* Arrive 5 minutes early. Late arrivals (over 5 mins) won’t be admitted due to health and safety reasons, as a warm-up is required to avoid injuries.

* Classes will start on the hour; late arrivals more than 5 minutes will not be admitted to class, and credit will be forfeited or class will still be charged, whichever is applicable.

24-Hour Cancellation Policy

* Cancellations/reschedules must be made 24  hours in advance.  For anything less than this, you unfortunately will still be charged.  

* Late cancellations are charged in full.  If cancellation takes place within 24hrs a credit will be debited. 

* No refunds on any bookings, packages, memberships, or promotional offers. In extreme circumstances, such as physical or mental inability to continue with the sessions, refunds may be allowed if a medical note is provided and alongside the manager's discretion/approval.

Membership Specifics

* Minimum 3-month commitment; auto-renews on 4 weeks period. 

* Cancel membership with 30 days' written notice. No partial-month refunds.

* Reformer Membership Clients can buy 4 extra Duet Reformer classes at a discounted price of £25 per session within 1 year, while the membership is active.

* Memberships cannot be paused, shared, or extended, unless medical reasons are provided, and this will be at the discretion of managers.

* Freeze allowed in sickness cases. There is £20 admin fee for the payment provider company.

Door Policy
As a courtesy to your instructor and fellow participants, we kindly request that you arrive at least five minutes before your class. For safety reasons, late arrivals, more than five minutes after the start, will not be admitted to the class, and the full class fee will apply.

General

* These terms apply to your use of the website, purchase of services/products, and participation in studio sessions.

* By using the site or attending classes, you accept these terms.

* Terms may change. Please check the website regularly.

Other studio rules:

* A PAR-Q form must be completed ahead of your first class.

* Stop immediately if you feel pain or discomfort.

* Wear appropriate attire, not loose clothing, to prevent incidents.

* Grip socks are mandatory for all Reformer/Chair Pilates Classes for safety reasons.

Payments

* All classes must be prepaid.

* The studio will give a minimum of 14-day notice for any fee increases.

Bookings

* Book up to 30 days ahead via the app/website/Instagram.

* Class packs/drop-ins are non-shareable and expire within set validity periods (e.g. 3 weeks).

* No refunds once the class has been used.

Warranties

* All services/products are delivered with reasonable care and skill.

Suspension or Termination

Studio access may be suspended or terminated if:

* Terms are breached.

* Payments are not made.

* There’s a risk to your or others’ well-being.

* Any inappropriate or abusive behaviour.

* In accordance with the 2010 Equality Act, any conduct or speech that might be considered racist, sexist, homophobic,

transphobic, ableism, or otherwise discriminatory will not be tolerated. If you experience or witness any form of

discrimination or abuse, please report it to a member of the team.

Appropriate behaviour is required at all times so as not to jeopardise your safety or the safety of others. If in our

reasonable opinion, a member's continued membership is likely to be injurious to the character and interests of our studio,

we reserve the right to terminate that membership.

Liability Waiver and Informed Consent Form

If you are between the ages of 18 and 69, the booking form PAR-Q will tell you if you should seek medical advice before you participate in physical activity. 

Medical advice received? If you answered "No" to ALL of the questions: It is reasonably safe for you to participate in physical activity.
If you answered "Yes" to one or more of the questions: You should consult with your doctor to clarify that it is safe for you to become physically active at this current time and in your current state of health.  In case of any doubt, the Member should seek advice by a medical doctor who must confirm the ability to exercise. Pilates Fitness Club or Pilates Point shall have no obligation to perform a fitness assessment or similar testing to determine the Member’s physical condition. If an assessment is done at Pilates Fitness Club or Pilates Point , it is for the sole purpose of compiling comparative data in order to track the Member’s progress in a programme and not for diagnostic purposes. 

By selecting the Waiver checkbox, I confirm that I have read and understood the questions on PARQ and that all questions have been answered fully and accurately. I understand that I am voluntarily engaging in a level of exercise appropriate for my ability and that my participation involves a risk of injury. The Member/Client confirms that he/she does not suffer from health problems that would hinder exercise or prevent him/her from engaging in exercise, or that would be detrimental or adverse to the Member’s health, safety or physical condition if he/she did exercise. 

Please note that the PAR-Q becomes invalid should your condition change.

The Pilates Fitness Club, Pilates Point and instructors cannot accept liability for personal injury related to participation in a class if:
i) Your doctor has advised you against exercise on medical grounds
ii) You fail to observe instructions or safety techniques
iii) Is caused by the negligence of another participant
iv) You fail to disclose any new/current medical conditions or injuries at the start of the session and/or throughout your participation/class packages/membership attendance period at he studio.
If during a class you experience pain or discomfort, you must stop immediately and notify the instructor.

Please note that should your condition change from a No to a Yes on any question in the PARQ, then this form becomes invalid and should be completed again after consultation with your GP. You should speak to your doctor if there are any changes to your health which would result in answering YES to any of the PARQ questions.

If you are pregnant, you should talk to your doctor for approval before becoming more active. We regret to inform you that we are currently unable to offer prenatal or postnatal classes, but we will be seeking to offer this in the near future.
Please READ the PARTICIPANT DECLARATION for the PARQ form questionnaire:
► Start becoming much more physically active - start slowly and build up gradually
► Follow International Physical Activity Guidelines for your age (https://www.nhs.uk/live-well/exercise/physical-activity-guidelines-for-adults-aged-19-to-64/)
► You may take part in a health and fitness appraisal
► If you are over the age of 45 and not accustomed to regular vigorous to maximal effort exercise, consult your doctor before engaging in any intensity of exercise

The checkbox is an electronic signature confirmation of participant's declaration that:
I, the undersigned, have read, understood to my full satisfaction, and completed the booking health questionnaire. I acknowledge that this physical activity clearance is valid for a maximum of 6 months from the date it is completed and becomes invalid if my condition changes. I also acknowledge that the Pilates Fitness Club/Pilates Points will retain a copy of this form for its records, in accordance with the ICO guidelines. In these instances, it will maintain the confidentiality of the same, complying with applicable law. By ticking the checkbox, I confirm that I read, understood and I am in agreement with these terms.

Legal

* Governed by English law.

* Jurisdiction: English courts.

* Studio may amend terms at any time.

* Pilates Point Limited Trading as Pilates Fitness Club

Image Waiver

Pilates Fitness Club may collect individual and group photos, videos, and testimonials relating to our services from the member. We use these for various purposes, including promotional, advertising, and commercial purposes. We ask for permission to use your photo, video, testimonial, and/or any personal information that you choose to share, in any promotional material. PFC may use any image, written statement, video, testimonial, voice or likeness in its promotional materials and publicity efforts without any compensation. The member confirms that he/she understands that photos and videos may be retouched or edited and may further be used in publications, print ads, electronic media (e.g. video, Internet) or other media now known or hereafter created. The member further understands that by participating in the photography or filming or providing written or verbal statements, they release PFC and its representatives, employees, photographers, and their designees from any and all liability for violation of any privacy or proprietary rights. I further agree to the inclusion of my name and image, if videos or testimonials are published to the public for online promotion/social media advertisements.

Enquiries

Contact: pilatesfitnessclub@pilatespoint.co.uk

Promotional Offer – New Client Referral

* Members who refer new clients who sign up for any monthly membership will receive a 10% discount on their next monthly instalment and a free mat class of their choice.

* A new client means someone who has not attended the studio before.

* Only one free class per referral. Not valid with other offers.

Disclaimer

* Clients must provide accurate medical info and keep the studio updated of any changes.

* Practitioners can refuse service for safety reasons.

By attending, you agree to comply with all Terms and Conditions as well as the Studio Etiquette & Code of Conduct.